Terms & Conditions

Welcome to mortonmulberrysilk.com, by using this site and/or placing an order you agree to be legally bound by all terms and conditions contained in this “Terms of Use Agreement”. In addition, when you use any mortonmulberrysilk.com service (e.g. Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. mortonmulberrysilk.com reserves the right to change this site and these terms and conditions at any time.

PRIVACY POLICY :

Please view our Privacy Policy which governs your visit to the site and also how we use the personal information provided by yourself. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this agreement.

SECTION – 1 : COPYRIGHT

All copyright rights in the text, images, graphics, user interface and other content provided on the site are owned by Morton Mulberry Silk to the full extent provided by UK Copyrights, Designs and Patents Act 1988 and all international copyright laws. All text, graphics, images, logos, slogans, and other contents on the website belongs exclusively to mortonmulberrysilk.com or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by mortonmulberrysilk.com, without express prior written consent. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the “Compilation”) belong exclusively to mortonmulberrysilk.com. You may not use any Content or Compilation in any manner that disparages or discredits ‘Morton Mulberry SIlk’ or in any way that is likely to cause confusion or violation of any applicable laws or regulations.. All rights not expressly granted are reserved by mortonmulberrysilk.com. Violators will be prosecuted to the full extent of the law.

“This information is in regards to bloggers/models/influencers working with Morton Mulberry SIlk, we are an independent fashion brand and retain full rights to use images for our website / social media platforms / billboards and wherever required. Any fashion influencers working with us cannot challenge us as we reserve the full rights to use images anywhere required for promotions. In the case of any sort of dispute we reserve full rights to take legal action as per UK laws & regulations”

SECTION – 2 : USE OF SITE

You represent and warrant that you are at least 18 years old or visiting the website under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, mortonmulberrysilk.com hereby grants you a limited and non-exclusive license to access and use the website only for the purpose of shopping for personal items sold on the site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by mortonmulberrysilk.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, translate, modify, disassemble this website or any portion of it unless expressly permitted by mortonmulberrysilk.com in writing. You may not make any commercial use of any of the information provided on the website or make any use of the site for the benefit of another business unless explicitly permitted by mortonmulberrysilk.com in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, if mortonmulberrysilk.com believes that customer conduct violates applicable law or is harmful to its interests.

SECTION – 3 : PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please refer our ‘Privacy Policy section ‘

SECTION – 4 : ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION – 5 : USER COMMENTS, FEEDBACK AND OTHER

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION – 6 : ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Mortonmulberrysilk.com
Wickford
Essex
United Kingdom

SECTION – 7 : MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION – 8 : ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION – 9 : PRICES AND ORDERING

Unless otherwise stated all prices are inclusive of value added tax and exclusive of delivery. The price payable by the Customer will be the price current at the date of the order. Orders are accepted by online only through mortonmulberrysilk.com. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it. Errors and omissions are excepted. Images are for illustrative purposes only.

SECTION – 10 : DELIVERY

We aim to deliver goods to you within the time indicated by us in our acceptance but we cannot give an exact delivery date and any delivery date is merely an indication of the delivery timescale. We may also deliver the goods in several consignments but if we do this we will not charge you any extra for delivery. If we have not delivered the goods within 30 days of the date given in our acceptance then you may at your option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to you.

SECTION – 11 : CONSUMER RIGHTS

Clause 11.1

Morton Mulberry Silk allows refunds or returns, when exchanging the Products to us they must be in the same condition you received them, at your own cost and risk within the first 14 days of purchase of any of the products shown on the website.

SECTION – 12 : CUSTOMERS OBLIGATIONS

You are responsible for your own choice of Product and the suitability for any particular purpose. You must ensure that any Products are compatible. Images are for illustration purposes only. Specifications are correct as per manufacturer information.

Morton Mulberry Silk offers a selection of luxury 100% Mulberry silk products to help improve your sleep, skin and hair. If you have a passion for the finer things in life then our range of handcrafted silk pillowcases, sleep masks, facemasks and gift boxes will not disappoint.
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Use the code “BLACKFRIDAY10” at checkout to receive 10% off ALL products until Monday the 28th October

Our Return and Exchange Policies
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.